FAQ

No. The price of the castle is for the day of your event. Normally we will deliver the castle in the morning of the day of your event and collect it the next morning. However during weekends in May we have to collect the castles the same night.

Rent A Castle is open for taking bookings and visits Monday to Friday 10:00 – 14:00 and 17:00 – 19.30 and on Saturdays 9:00 – 14:00. Please do phone in advance for an appointment, sometimes we have to work away from the office. We recommend you book well in advance of your event to ensure you get the model you want

Simply give us a call on 952818551 or 952817359 and we will take all the necessary information. Or if you prefer drop us an email at info@rentacastle.com or use the contact us form on the website. During office opening times we endeavour to respond usually within 2 hours.

You certainly can. Either use the contact us form on this website or send an email to info@rentacastle.com and we will respond to you as soon as possible. We have a response rate of less than 2 hours during office hours.

Yes the castles need a constant supply of electricity form a normal 220v plug socket. When the children are not using the castle or you have finished using the inflatable for the day simply unplug it. The motors do not use up much electricity and will not cause your electricity bill to sky rocket, don’t worry! A generator may be used 1.5 hp minimum Without any other sources being used.

Please read the instructions left by your technician, ring his telephone number or in emergencies at weekends and out of office hours – 608 750703.

The total amount is paid upon installation of the inflatable to the deliveryr. You can pay by cash or bank transfer Only during weekends in communion season will we ask you to pay a deposit. Or in advance. See our conditions page for more details

Delivery is absolutely free between Estepona and Calahonda. If you live outside this area please contact us to find out what the small surcharge will be for delivering to your area.

All the castles are quoted in meters, a 4,60 x 3,60 for example is 4,60 deep and 3,60 across.

Our prices vary depending on the age of our castle. The newer models are normally more expensive than our older ones which are re priced to reflect their age. Our prices never increase and are the most competitive on the coast.

If you are unlucky enough to have bad weather or due to illness in the family on the day of your party, please give us a call before 11 am on the day of the party to advise us of cancellation.

They certainly are! Our party bags are made the day before your party to your taste and budget. We only use premium ingredients such as Nestle® and Disney®

Absolutely nothing! Well not much! Simply tell the technician where you would like the castle and pay the total amount. You can then go back to preparing your party! .

There is! When you contact us we will apply a suitable discount to your final bill! Conditions apply. Not applicable during communion weekends.

You can, but it is up to you to obtain permission from the relevant authorities. This permission must be shown to the deliveryr upon installation of the castle. Usually the castle will have to be picked up the same night as it will be in a public place, and this carries a minimum € 15 surcharge.

We would love you to come visit us! We are in the new Poligono Nueva La Campana N`19. Nueva Andalucia. Malaga. We are here Mondays to Fridays 10.00h – 13.30h and 17.00h till 19.30h. These hours are changeable so please do ring first. We look forward to seeing you!

Click on the following link, or copy and paste it into your web browser: GOOGLE MAPS/a>

Just give us a call or drop us an email and we will be happy to answer any questions you have!

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