Conditions General Conditions
- In the eventuality of cancellation due to bad weather, illness etc., the client is obliged to notify us before 11.00 am on the day of the party. Failure to do so will incur transport and cancellation charges.
- Payment is on installation of the inflatable.
- Rent a Castle reserves the right to substitute the model of the castle ordered for one to the closest characteristics should circumstances require.
- The prices are not for 24 hrs. but for the day of your party. The pick up is normally (except weekends in communion dates ) first thing the following day.
- Latest same day pick up time is 21.00 with a minimum surcharge of 10 euros.
- Please allow 1 meter extra behind the inflatable, a minimum of 50 cms on either side and a minimum of 1 metre in front of the unit.
- For security reasons the inflatables must at all times be monitored by a responsible adult.
- An electricity supply is required for the inflatable.
- If your party is in a public place eg, A public street, the beach or park etc, permission must be obtained by the client from local police or council.
General Conditions for Communion Season (Last Saturdays and Sundays and public holidays in April until end of the first week in June)
- In the eventuality of cancellation due to bad weather, illness etc. the client is obliged to notify us before 0900 am on the day of the party. The deposit can be used towards a castle booked during the rest of 2009
- Deposit of 50 euros within 8 days of booking. Rest of Payment is on installation of the inflatable. Except in the case of bookings in a Hotel, Restaurant, or any location that is not your usual place of residence. Payment should be made 4 weeks in advance.
- Rent a Castle reserves the right to substitute the model of the castle ordered for one to the closest characteristics should circumstances require this.
- Due to demand during the communion season castles put up before 12.00 midday are collected from 19.00 pm. Castles put up after 2.30 pm are collected from 21.00 pm the same day. We require a 2 hour margin for bringing your castle and an address not a meeting point, If this is very difficult we require a map sent by fax or e email.
- Please allow 1 metre extra behind the inflatable, a minimum of 50 cms on either side and a minimum of 1 metre in front of the unit.
- Supplement Saturdays and Sundays Through April 22nd—June 5th. 15.00 euros.
- If your party is in a public place eg. The beach or park, etc. permission must be obtained from the local town hall. A copy must be sent by fax or e mail to Rent A Castle 2 weeks before the event.
- The inflatables must at all times be supervised by a responsible adult
- An Elecrical Supply is needed NO further than 50 meters from source.
In case of cancellation by rain. Bad weather, etc. The customer must call BEFORE 9:00 AM on the agreed day to notify. The amount paid can be used with another inflatable or products for 2 year. No refunds are made.